Service brief

Sundance Spas Optima 880

Serial SYN-OPT-000001 · Manufactured not recorded

Reported symptom: panel shows FLO

Matched documentation for: Sundance Spas Optima 880, matched to the Sundance Spas 880 Series error code guide

This has happened before

Nov 2025: panel showed FLO and the heater would not run; cleared after cleaning the filter cartridges and topping up the water level.

Service record service:svc-0001, dated 2025-11-14.

Documented candidates

Code FLO was reported on the unit's display, so matching was narrowed to that code.

Code	Documented meaning	Documented action	Who	Why shown	Source
FLO ✓	Flow Switch Error: Water flow is restricted or the switch is stuck.		Technician	Observed code FLO on the display matches the documented FLO code.	dealer www.spastore.com [1]

Warranty

Installed 2021-06-10 per property record appliance:appl-optima880; about 5 years old as of 2026-10-14.

Warranty terms from property record appliance:appl-optima880: Synthetic warranty terms for testing, not the maker's: shell 5 years, equipment 2 years, labor 1 year, all from the install date.

No warranty coverage on file is active as of 2026-10-14 (UTC). The latest end date on file is 2026-06-10 (shell, warranty:warr-optima-shell, synthetic).

Verify against your own warranty document

Check the warranty terms against your own warranty document from the maker; the terms in the property record are labeled as synthetic test terms and are not the maker's.

Service brief

This has happened before

Documented candidates

Warranty

Verify against your own warranty document

Sources